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Safeguarding innovation through cybersecurity

September 11 — 2024

Jean-Philippe Couture
Cybersecurity Specialist

We live in a digital world. Technology is everywhere in our day-to-day lives. Because of this, keeping our online activities safe has never been more important. Cybersecurity is now at the forefront of making sure we can use technology without worrying about our safety or privacy.

In recent years, cybersecurity has frequently dominated the news, underscoring the critical need to safeguard digital assets. Major data breaches and increasingly sophisticated cyberattacks have made it abundantly clear that robust security measures are more essential than ever before.



The evolution of threats

Cyber threats are evolving at an unprecedented pace, particularly in the realm of application security. Simple firewalls and antivirus software are no longer sufficient. Today, we face increasingly sophisticated attacks. Let’s examine the key threats we are up against:

Supply chain attacks

Digital products rely on reusable components to avoid rebuilding common functionalities. However, this practice exposes vulnerabilities in third-party libraries and dependencies, which malicious entities often exploit. In 2021, an NPM platform attack compromised OAuth tokens, potentially allowing malicious code injection in thousands of projects. Similarly, a supply chain attack manipulated over 200 NPM packages to deploy a Cobalt Strike malware. These incidents underscore the critical importance of securing every element in the software supply chain.

Unsecured APIs

Modern applications rely heavily on APIs (Application Programming Interfaces) for standardized communication between systems. However, inadequately secured APIs can become vulnerabilities that threat actors exploit. In 2022, a security flaw in Life360’s API resulted in the leak of over 400,000 user phone numbers. This incident highlights the significant risks posed by poorly secured APIs and emphasizes the critical need for robust security measures to safeguard user data.

Mobile applications vulnerabilities

While mobile applications have been part of our daily lives for years, securing them remains a major challenge. Vulnerabilities such as improper session management and insecure data storage can lead to severe data breaches. For instance, in 2023, a vulnerability in the popular fitness app Strava exposed users’ location data. This flaw allowed unauthorized access to sensitive information, highlighting the critical need to strengthen mobile app security to protect user data and privacy.

As we confront these emerging threats, it is imperative that we adopt a proactive approach to mitigate these risks and safeguard the integrity of the digital products we develop and manage for our clients and partners.



The value of secure digital products

Creating secure digital products is about more than just protecting data—it’s about earning user trust. When users are confident their information is safeguarded, it fosters brand loyalty and enhances reputation. Here’s how security impacts these crucial elements:


  • User retention: Secure applications that implement robust data protection measures and maintain transparency about data usage, while adhering to regulations such as Quebec’s Law 25, preserve user trust and reinforce user loyalty. This commitment to security and compliance is essential for long-term user retention.
  • Brand reputation: A single data breach can severely damage a brand’s reputation. The 2019 Desjardins data breach illustrates this risk: sensitive information of millions of users was exposed, leading to a substantial loss of trust and severe financial consequences. This incident underscores the critical link between data security and brand integrity.


By prioritizing cybersecurity in digital products, organizations demonstrate their commitment to protect sensitive data and reinforce user trust, ultimately enhancing both brand integrity and user loyalty.



Embracing the Shift Left approach

Fostering an approach that seamlessly integrates security measures at every stage of development is crucial. This pragmatic approach allows for quickly addressing any vulnerabilities and maintaining agility against emerging threats. Here are some recommended practices:


  • Proactive security assessments: Conducting regular security evaluations and vulnerability assessments helps identify and mitigate risks early in the development cycle.
  • Collaborative culture: Development teams must collaborate closely with cybersecurity specialists to stay informed about the latest threats and best practices. This partnership ensures ongoing innovation in security measures.



Awareness of cybersecurity’s importance is not enough: actively enhancing security measures is crucial to protect both the products being developed and operated, as well as their users. Despite the complex cybersecurity landscape, a commitment to vigilance and proactivity ensures the creation of innovative and secure digital products, ultimately strengthening brand trust and loyalty.

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